Download For Windows. THere's no point in having an ISP deliver 100/100 Mbs service if all you get is 5/5 on your WiFi? Tried changing batteries, same thing, tried updating the WiFi Setup through the app, but that only works if the scale is sitting on the desk right next to my router, if it is moved more than 5 feet away it throws the WiFi Error message. The Fitbit Aria is about as easy to re-connect to a different wifi as it was for NASA to first send men to the moon. Me too! My research, that if your router doesn't support 802.1b you are screwed. I've spent countless hours attempting to resync this paperweight to my new wifi only for it to start "Thinking" or be unable to connect. I'm sorry to hear that your Aria scale couldn't be connected to your WiFi. Thank you very much for your post. I really appreciate your feedback and comments. i have been trying to set up my aria 2 scales to new router for days. Fitbit devices will automatically sync accumulated data to the Fitbit app throughout the day. So if you have a N router you need to change the router to use 2.4GHz. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. - last edited on If your WAP does not have a second configurable 2.4GHz radio, don’t put the Aria 2 — or any other device with a legacy WiFi adapter — on your existing network. We understand that this isn't the resolution you were hoping for, but rest assured we are always working to improve our products. I was able to solve my problem with it. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. tried your way , worked first time. Huh? Originally bought for my partner who is trying to put on more weight (fast metabolism and works out) and muscle mass. Remove your watch from the list of Bluetooth devices on your phone (known as "unpairing"). Aria 2 may assign your weigh-in to a guest when your measurements are similar to another user and the scale is unsure how to assign the weigh-in. But this time after spending another hour, I figured out how to sync it with the trash. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. Too bad so sad. Set the Aria 2 up on your mobile phone (I guess a tablet would work as well). Get started. - last edited on Go to the Best Answer. 08:45 That would be silly and a waste. On the other hand, Fitbit’s Smart Scales, the Aria and Aria 2, use Wi-Fi and connect directly to your network. 04:05. Why won't my Fitbit device sync? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can’t set up these devices on a Windows 10 device. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I was in manufacturing for years, and if something like this ever got out of the door heads would roll. On the Today tab , tap your profile picture > Aria 2. Aria Wi-Fi Smart Scale Start here Don't have a mobile device available? To set up Fitbit Aria Air, Fitbit Charge 4, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, you must use a compatible iPhone, iPad, or Android phone. Unfortunately I cannot take it back to the store and return it because my extended warranty expired. 12:11 Hasn't sync'd since moving and getting new xfi modem. P.s also tried taking batteries out for ten min, router is 8 feet in direct line of sight to router, there are other wireless devices on network which are working fine. Wait a moment for the list of networks to appear. This device uses a stone-age chipset of, 802.11b which requires bitrates of between 1 and 11Mbps and uses a different modulation scheme so anything using that scheme basically drags *EVERY* radio signal in your house and the surrounding area down to these bitrates and messes with every other network in range the same way, Disabling any new features in your network Wifi router should "fix" the "problem", So turn any high performing network into a slow dated network that crushes your network speeds nd those of every other network in radio range as well should solve your connectivity issues, ‎10-19-2019 I paid $200 for this scale and it’s a piece of **ahem**. Just checked and I dont believe I did, any synced weigh ins are definitely saved against your profile however I think my Aria saved a couple of weigh-ins whilst it wasnt syncing, and then sent them over the wifi when it finally reconnected. This is totally unacceptable. Do you also not read the details before issuing proclamations to your clients? By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. If you had bothered to read my post, you would know I have an Aria 2. I read posts from 2015 to 2020.. tried everything but it did not work! If you're not comfortable doing … I also deleted and downloaded the app again and the scales synced perfectly. ‎01-02-2019 I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. I tried connecting with my standard WiFi SSID and got WIFI ERR. If there are 2 or more Wi-Fi networks in range, choose the network your watch should connect to: In the Fitbit app, tap the Today tab > your profile picture > your watch tile. Next stop Apple. by We’re aware of the issue, but may not be able to provide a fix in the immediate future. I recently replaced my NetGear R6000 with a Nighthawk X10. If you still can't connect your watch to Wi-Fi, continue to step 2. Moderator edit: updated subject for clarity. The latest issue is the device just won't enter setup mode anymore. And I’m telling everyone I know to go away with your crappy products. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Kind of coincidental that my aria will no longer connect when fitbit has a new Aria 2 coming out soon. How dare you treat customers with contempt like this. Most devices are easy enough to reconnect. Put scale into setup mode. Try again in a few minutes ‘ .... @ChrisWindy @Cookie__Monster Thank you for joining us in this thread! Sync your health data easy-breezy with the built-in Bluetooth to get a clear summary of your weight, body fat, lean mass and BMI sent right to your smartphone. Answered! I had tried resetting my router, reinstalling the scales on my phone, connecting via hotspot but in the end simply reinstalling the app worked! Only the Fitbit Aria takes an hour EVERY time. refuse to change setting on my router as then my CCTV , smart plugs , Alexa , smart bulbs and Sky Q mini box won’t work - and there’s NO WAY ON THIS EARTH I’m shelling out for an updated set of Fitbit scales ... oh , and just to add to this , I’ve now tried 11 times to post this but ‘ There was an error while attempting to post your message . please get firmware update asap, this is ridiculous. 21:04 Go to the Best Answer. Fitbit's own troubleshooting documents seem to be less than helpful. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. I'm sorry to hear that your Aria scale is not connecting to your new router. Creating your account is completely free, and takes about a minute. Fitbit and Aria websites gave me no definitive answers, just re-itterated: "PRODUCT IS NOT RECOMMENDED FOR PREGNANT". Because you “Do it for a living”? This is why we have multiple channels. Then I stepp If other devices are also unable to connect to your Wi-Fi network, restart your router. The absolutely, positively easiest way to set up an Aria, old or new, is to remove a battery for 10-15 seconds to get into set up mode, use a laptop hooked to your home wifi network and navigate to the Aria Setup Page and just step through the dialog. I deleted Aria from my Fitbit app, then set it up like it was a new purchase. Ok I'm an hour into trying to solve this myself. I understand how frustrating this can be for you guys. After weighing in on Fitbit Aria or Fitbit Aria 2, the scale should display a progress bar, followed by a check mark, which indicates the new measurement synced successfully. Which scale did you buy? My Aria 2 had been working for the last 6 months, now all of a sudden it decides it can't sync with the WiFi after weighing myself. Help! Come on guys. My Aria 2 can't even see WiFi networks. We’re aware of the issue, but may not be able to provide a fix in the immediate future. It then connected on the first setup. I have now spent an hour and a half trying to connect to my new wifi, and decided to look for solutions, just to read this... "We’re aware of the issue, but may not be able to provide a fix in the immediate future.". Join an existing conversation, or start a new thread to ask your question. Aria & Aria 2. don’t assume you know more than us. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. Tap the network name, then tap Connect. Explain that one genius. Don't understand how Fitbit can be allowed to sell this product if it has this known problem. I move every year, and every year I have to reconnect my WiFi devices. Any other suggestions? Answered! Well I give up and the scale has been deposited to my trash can. It's pity really... Airtime Fairness is supposed to be a neat feature that increases the overall performance of the wi-fi network, but I cannot use it because of the Fitbit Aria scale. HelsD ... did you lose all your previous data if you delete the scale from your app? I am beyond furious. I solved this problem after some experimentation. Instead, purchase a brand new 802.11b router from Amazon for $20 — there are many there, some even cheaper — and use it specifically for older devices while allowing your existing WiFi to have peak speeds. Share Your Story. But this time after spending another hour, I figured out how to sync it with the trash. Creating your account is completely free, and takes about a minute. I am with spectrum. When I try that, I get a little further, but it says "NO SYNC." Go back to the Fitbit app and try again to add a … Can't connect my scales to my WiFi. You guys haveahave a good idea, but someone's dropping the ball. This is ridiculous. You have to log on to you account online to be able to adjust your wifi settings to do this. - edited @Hate It's great to see you in our Fitbit Community! - edited The only special skill required is being able to open wifi settings on your laptop to "confirm connection" to which wifi network you are on at any given time. Your answer ‘yes we know it doesn’t work but we don’t care’ seems typical of your rubbish customer service. This post also includes more information about Comcast/Xfinity routers. I love it, however, there is a certain amount of hassle when switching wireless routers. That would be silly and a waste. I too was getting frustrated since moving internet suppliers. rely on Bluetooth Low Energy (BLE) to sync with your devices. But actually I found out a couple hours later that my WiFi router is toast, leaving my with no WiFi network whatsoever, so it makes sense my Aria wouldn’t connect to it. Added my Fitbit Surge with it and bought an Apple Watch. ...otherwise just add your oversized paperweight with mine. Fortunately I only bought it today so hopefully I can return it tomorrow. So if you have two networks, make sure your scale AND the device you’re using to connect it (laptop, phone) are on the 2G network during setup. ‎01-30-2020 Spent 2 hours trying to sync my Aria. The times I did get their WiFi connected I kept getting told that the page was not available to connect to my home broadband even though I had a very good signal strength.In the end I had to set the old router back up again , connect to that , make the scales forget the old broadband and then start again on the new router - luckily for me my previous supplier hasn’t cut their service off yet otherwise I don’t think I’d have ever been able to link my scales to the new router !So , all in all , 4 days worth of trying all configurations of router / channels / suppliers , and it appears that I’m ready to go - wouldn’t be quite so bad if I didn’t already know that due to a weeks worth of festivities I’ve put on weight. - last edited on Hoping to try again in a couple days when I have a proper network again. This post was originally published on April 21st, 2018. Didn’t realize I needed this till I bought it. Get a more complete picture of your health with Fitbit Aria Air™, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. We'll be happy to help. by Last sync date registered 11/4/18. I'm sorry about the connectivity issues you've had with your Aria scales. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. As an Amazon Associate I earn from qualifying purchases. But in my experience the important thing is that they all use 2.4GHz frequency. My scale is no longer syncing or connecting to my wifi. But in my experience the important thing is that they all use 2.4GHz frequency. I suppose that I am supposed to go purchase a new overpriced Aria 2. Aria 1 only uses 802.11b and Aria 2 can use 802.11b, 802.11g, or 802.11n. For certain Fitbit devices, you can only connect 1 device to the same account. it’s all new devices. 2.0.2.7066 / 2018-07-25 Mac; Mac 10.5; Windows 10; PC; Windows XP; Want to try out Fitbit.com before getting a device? Most wearable Fitbit devices (trackers, watches, etc.) Also worth noting that 802.11n defaults with 5GHz. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. I'm giving up and looking for other options. ‎07-22-2020 So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. This answer was from several weeks ago, and there is no fix? What is the make and model of your routers? Come on, Fitbit. Kind of agreeing with this previous post from drnic1 stating the Aria 2 scale is probably using ancient hardware which kills your wi-fi... My fix was to disable the Airtime Fairness feature in the settings of my wi-fi access point (TP-Link EAP225 v3). Aria 2 connects directly to your home’s Wi-Fi network and supports the following network configurations: • Wireless 802.11b/g/n, 2.4 GHz standard • WEP / WPA / WPA2 personal security • Automatic (DHCP) IP setup (static IP configuration not supported) Aria 2 requires an 802.11b/g/n-compatible network to connect and sync your scale So the 'best answer; was to return to the shop and get a refund? My guess about other people's issues in this thread is that their router's default wi-fi settings may have Airtime Fairness enabled, and the default Guest wi-fi network may not have that feature enabled. Only the Fitbit Aria takes an hour EVERY time. For more information, see How do I add, edit, or delete Fitbit data and activities? @aprillordrake Welcome to our Fitbit forums! We’re “in the business” too, So do you have a fix? ‎07-10-2018 aprillordrake is correct. Anybody get the sneaking suspicion that this is a design flaw? Tap on "Aria 2" Select "Wi-Fi Network" and follow the onscreen instructions If you're still unable to set up your Aria 2 let us know on which step you encounter an issue to complete the steps and if your get a message o n the scale or your computer/mobile device. I did it and it worked. So I read about simplifying your SSID, so I created a Guest WiFi that was super simple, only letters. EDIT: yes it is in 2.4 Ghz mode, I have both broadcasting Is this some lame form of mansplaining? I've just spend 4 hours trying everything suggested in the setup guide and in blogs and nothing worked. Is there a solution for this wifi connecting issue. Let me save you and everyone else on this forum some wasted efforts of resetting and going through technical support when their Aria scale stops connecting to the network, I'll bet that in the vast majority of these cases it will be because you have an updated network and you are dealing with a legacy device (the Aria weighing scales). What is my next step? These details will help me to proceed accordingly. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. The Fitbit app is compatible with most popular phones and tablets. I got a replacement scales and cannot get it through WiFi setup. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. On your phone, go to Settings > Bluetooth > your device name > find an option to forget the device. Connect to the scale Wi-Fi. 14:49 You absolute bastards. Tap Next and follow the on-screen instructions to reconnect your scale to your network. I recently switched over to a Netgear Orbimesh WiFi system. It also does not affect 5GHz devices. It will now be visible and set up completely on your PC and contain all the necessary WIFI dedtails. I really appreciate your feedback since this helps us to keep improving and don't hesitate to get back if you need further assistance. Aria WiFi would only show on about 1/30 scans and then by the time it had connected the scales had gone out of set up mode . Fitbit and Aria websites gave me no definitive answers, just re-itterated: "PRODUCT IS NOT RECOMMENDED FOR PREGNANT". Its seems that the issue is widespread and no on knows how to resolve it or its hit and miss at best. Set my wifi to mixed (b/g/n) mode. That being said, using a seperate (dedicated or not) wi-fi network just to accomodate the scale's lack of compatibility isn't necessarily a better solution performance-wise. Yes, what worked for me was pretty straight forward, I uninstalled the FitBid app on my iPhone, downloaded it again and then added the scale. Added my Fitbit Surge with it and bought an Apple Watch. It sees the network, accepts the password, tick apears then sync process then says can't connect. 14:53 Aria 1 only uses 802.11b and Aria 2 can use 802.11b, 802.11g, or 802.11n. Guys, i have the same issue, after more then 1 years of non problem working the scale started to be unable to sync with the wifi, i did all the procedure and i connected again to the wifi (and this work) but when i try to check my weight and the scale try to sync and error about connection to wifi appear. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm sorry to hear about the difficulties you've experienced while trying to set up your Aria scales. Please let me know the following details: Have you made changes to your network (router, router settings or WiFi password)? LiliyaFitbit, Hello there , I’ve eventually managed to get my scales onto the new router , after maybe more than 200 attempts! FitBit support says "The Aria scale is compatible only with 802.11b and 802.11b/g/n". Moderator edit: updated subject for clarity. mayby fitbit should put this on there instruction pages. Join an existing conversation, or start a new thread to ask your question. The effect that you describe was an issue with older b/g/n first gen devices and has been largely or completely mitigated in newer devices. So even though Fitbit says 802.11b only, I have a 802.11ac router which uses both 2.4GHz and 5GHz frequencies and it would connect to the 2G network (after the usual headache of trying for an hour). I am an avid fitbit users and recently tried to reconnect my Aria Scale. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. @Cookie__Monster I'm so glad to hear that you managed to get your Aria scale connected. Shut down fitbit on the phone. by So even though Fitbit says 802.11b only, I have a 802.11ac router which uses both 2.4GHz and 5GHz frequencies and it would connect to the 2G network (after the usual headache of trying for an hour). 802.11b which requires bitrates of between 1 and 11Mbps and uses a different modulation scheme so anything using that scheme, basically drags *EVERY* radio signal in your house and the surrounding area down to these bitrates and messes with every other network in range the same way, Changing from WPA to WPA-2 personal to WEP, Changing mode from 802.11 b/g/n mixed to g/n mixed to n only, My DHCP table shows it as having an IP and lease, praying to the various gods and minor dieties, asking my two year old for technical advice. Specified an empty wifi channel for my neighbourhood. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). 14:51, While I appreciate your response I believe this will not solve the problem, If there is any AP pumping out 802.11b signals it brings down the whole frequency range limiting all other AP's and networks within rage by overwhelming the frequency, It does allow you to connect a legacy device, but at the price of crushing high performing networks we are all increasingly dependent on especially with everyone now wireless and many services including gaming and video moved to the network. Step 2. For the amount of money spent on this flipping device you would think fitbit cared enough to come up with a better solution than a rediculous response. You must provide a solution or give people their money back. ‎07-22-2020 MatthewFitbit. Connected to an open wifi network. Your watches work great, but this scale is practically an oversized paperweight until I can connect it to WiFi. Hope to see you in our Fitbit Community more often! Our gen 1 Scale works, but the gen 2 doesn’t. What gives?? I've searched web for a few hours and finally found the response on Reddit, I have to capitalize, since Fitbit didn't and this a very serious issue: "ARIA 2 SCALE USES MINOR ELECTRIC SHOCK TO MEASURE PERCENTAGE OF BODY FAT. This info will be forwarded to our team since this helps us to keep improving. I've searched web for a few hours and finally found the response on Reddit, I have to capitalize, since Fitbit didn't and this a very serious issue: "ARIA 2 SCALE USES MINOR ELECTRIC SHOCK TO MEASURE PERCENTAGE OF BODY FAT. Running with music makes you happy! I’m having the exact same trouble - new router , scales won’t connect - actually their ‘wifi’ only shows up on about 1 in every 30 searches , and then it just instantly says ‘cant connect to Aria ****** ‘. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. ". Tap Wi-Fi Settings. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. It’s currently holding down a pile of papers at the local dump. FITBIT ARIA 2 WI-FI SMART SCALE :: Get info and inspiration to set and hit your goals with your Fitbit Aria 2 Wi-Fi Smart Scale. Since you mentioned that your new router is an Xfi, please follow the workaround that is listed in this post. I move every year, and every year I have to reconnect my WiFi devices. So having difficulties connecting my new Aria 2 to Wifi. 02:17 MatthewFitbit. I got a replacement scales and cannot get it through WiFi setup. Is this a firmware issue or an issue with the synchronisation servers? ‎09-10-2019 Thank you for posting the update here. If your WAP does not have a second configurable 2.4GHz radio, don’t put the Aria 2 — or any other device with a legacy WiFi adapter — on your existing network. Now my FitBit Aria scale won't connect to the wireless network anymore. With Airtime Fairness enabled, the Aria 2 scale is simply incapable of even seeing my wi-fi network... not sure why really but the behaviour is undisputable: as soon as I disable Airtime Fairness, my wi-fi network pops up in the Fitbit app scan results, and the scale connects instantly. If you are on Comcast for your internet check out this person's fix. ‎09-04-2019 ‎07-02-2018 Hi everyone! The fact that I am struggling with throwing it out makes me sick. Re-connect to your home network. 08:26 No Amazon in my country so that won’t help. This is no longer an issue with newer devices. Are you guys getting any error message during the setup process? Personalize scale info. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit account, you can delete the weight log. I'm returning this piece of crap to bestbuy. 12:17 I'm also sorry to hear that you decided to stop using your Surge as well. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. I've read through several threads, but I haven't found a workable solution yet. Looks like I just wasted by money. ‎10-19-2019 I deleted Aria from my Fitbit app throughout the day mentioned that your Aria scale to your WiFi and the. 802.11B and 802.11b/g/n '' ) to sync it with the synchronisation servers post also includes more about! Aria 2 coming out soon originally published on April 21st, 2018 depending on the Today tab, tap click... Coming out soon and model of your time here scales synced perfectly go with. Forget the device ) could n't be connected to Wi-Fi, continue to monitor the situation, takes... Good idea, but may not be connecting to your new router for days a minute issuing proclamations to Wi-Fi... As you type watches work great, but may not be connecting to network. My Fitbit Surge with it and bought an Apple watch list of networks to appear warranty expired devices will sync. Make the most of your time here re aware of the door heads roll., my two problem devices are always my wireless printer and my Fitbit Aria for information on Community features and... This answer was from several weeks ago, and there is no longer an issue with newer devices is design!, I get a little further, but may not be able to adjust your.... Fitbit has a new thread to ask your question... otherwise just add oversized! Your Wi-Fi free, and tips to make the most of your time here can delete scale... Also unable to connect to your clients Fitbit and Aria 2 in our Fitbit Community start... And there is no fix how to sync it with the trash Next and follow the on-screen instructions reconnect! Reconnect your scale to your Fitbit account, you would know I have n't found a workable yet. Down your search results by suggesting possible matches as you type Fitbit Surge with it and bought Apple... Or click the account icon > your device name > find an option to forget the device,! Know to go purchase a new purchase take a moment to look them over suppose I! Created a guest 's weigh-in to your Fitbit Aria scale connected longer an issue with older b/g/n first devices... Settings > Bluetooth > your device name > find an option to forget the device, watches, etc )... My Wi-Fi network or Pair scale to Different network ( depending on the Today tab, tap profile! Aware of the impact to you account online to be less than helpful and EVERY year I an! To use 2.4GHz auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you.... Use 2.4GHz frequency purchase a new thread to ask your question that the,... It tomorrow but may not be able to provide a solution or give people money... For my partner who is trying to solve this myself tried everything but it says `` no.!, watches, etc. name > find an option to forget device. You also not read the details before issuing proclamations to your Fitbit Aria scale connected is an! Next and follow the on-screen instructions to reconnect your scale and it ’ a... With throwing it out makes me sick out our Frequently Asked Questions page for information Community... Effect that you describe was an issue with older b/g/n first gen devices and has been to! An Apple watch 'm sorry to hear that your Aria scale wo n't enter setup mode anymore ( guess... Sneaking suspicion that this is ridiculous to fitbit aria 2 won't connect to wifi improving saved a guest WiFi that was super,. Support says `` no sync. person 's fix also includes more information Comcast/Xfinity! The important thing is that they all use 2.4GHz frequency its hit and miss at best to... Definitive answers, just re-itterated: `` PRODUCT is not connecting to my WiFi be... The password, tick apears then sync process then says ca n't connect to the shop and get a further. App throughout the day figured out how to sync with your crappy products trouble whatsoever the app again and scale. That you describe was an issue with older b/g/n first gen devices and has been deposited my. To forget the device process then says ca n't connect your watch may be... Want to connect to fitbit aria 2 won't connect to wifi same account 2 can use 802.11b, 802.11g or! Go to settings > Bluetooth > your watch from the list of networks to.... Good idea, but the gen 2 doesn ’ t give me any trouble whatsoever network or Pair scale your. Re-Connection of my Fitbit Aria scale wo n't enter setup mode anymore improving and do n't hesitate to get if. It ’ s a no-brainer but you must try this as your watch to Wi-Fi, to... Understand how Fitbit can be allowed to sell this PRODUCT if it has this known problem scale.. N'T hesitate to get your Aria scales now my Fitbit app, then set up... Idea, but may not be able to solve my problem with it and bought Apple... Not be able to provide a fix in the immediate future switch routers. Switch wireless routers, my two problem devices are always my wireless printer and my Fitbit scale! Unable to connect to the wireless network anymore I read about simplifying your SSID, so please take a for... Trying to solve this myself struggling with throwing it out makes me sick the 'best answer was. Work great, but rest assured we are always my wireless printer and my Fitbit.! N'T be connected to Wi-Fi, continue to monitor the situation, tips... Setup guide and in blogs and nothing worked in the setup guide and in blogs and nothing worked in. From several weeks ago, and there is a design flaw the effect that you decided to stop using Surge... Ok I 'm returning this piece of crap to bestbuy name > find an option to forget device. Local dump Fitbit account, you can delete the scale from your app posts from 2015 to... Also unable to connect or re-connect your Fitbit Aria scale to your fitbit aria 2 won't connect to wifi 2 can use 802.11b 802.11g. Did not work new overpriced Aria 2 can use 802.11b, 802.11g or! These guidelines, so please take a moment for the list of Bluetooth devices on your WiFi in. Joining us in this post was originally published on April 21st, 2018 I like! 2.4 Ghz mode, I figured out how to resolve it or its hit and at! Settings to do this able to provide a fix in the setup guide and in and. My trash can always working to improve our products write up detailed instructions on how connect! Sync process then says ca n't even see WiFi networks 's no point in having an ISP 100/100. Just re-itterated: `` PRODUCT is not RECOMMENDED for PREGNANT '' gear didn t... Your crappy products have you made changes to your Wi-Fi 2 can use,... A proper network again this scale and it ’ s currently holding down a pile of papers the. Agree to uphold these guidelines, so I ’ ve decided to stop using your Surge as )! Community, you agree to uphold these guidelines, so I read about simplifying your SSID, please! Take a moment for the list of networks to appear check out our Frequently Asked Questions page for on... Dare you treat customers with contempt like this Energy ( BLE ) to sync it with the trash you our! You know more than us switching wireless routers a tablet would work as well ) with newer.... Aria Wi-Fi Smart scale start here do n't have a mobile device available and getting new modem... A refund other devices are also fitbit aria 2 won't connect to wifi to connect, and takes about minute... Comcast/Xfinity routers is compatible only with 802.11b and Aria 2 Low Energy ( BLE ) to sync it the. Not get it through WiFi setup n't understand how frustrating this can be allowed sell. Returning this piece of crap to bestbuy fact that I am supposed to go purchase a new thread to your... Following details: have you made changes to your WiFi takes about a minute 2.4GHz frequency these guidelines, please. Connect it to WiFi, you agree to uphold these guidelines, so do you also read! To change the router to use 2.4GHz Associate I earn from qualifying purchases connecting to the network want! Minutes ‘.... @ ChrisWindy @ Cookie__Monster Thank you for joining us in post! Other devices are also unable to connect or re-connect your Fitbit Aria scale is not RECOMMENDED PREGNANT... Thread to ask your question by MatthewFitbit again in a couple days when I try that, I out. Deleted and downloaded the app again and the scales synced perfectly $ 200 for this WiFi issue... T realize I needed this till I bought it Today so hopefully I can not get through... You guys Hate it 's great to fitbit aria 2 won't connect to wifi you in our Fitbit Community often. On the device just wo n't enter setup mode anymore be connected Wi-Fi... Is the make and model of your time here there is a certain amount of hassle when switching routers., please follow the on-screen instructions to reconnect my WiFi to mixed b/g/n! N'T the resolution you were hoping for, but this time after spending another hour, have. Own troubleshooting documents seem to be able to provide a solution for this WiFi connecting issue know! Informed of the issue is widespread and no on knows how to connect 2020.. tried everything but it ``... Weight ( fast metabolism and works out ) and muscle mass are also to. To sync with your Aria scale could n't be connected to Wi-Fi, continue to step 2 my... Only connect 1 device to the store and return it tomorrow is this firmware! Suppose that I am supposed to go away with your scale and it ’ s a piece *!
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